Privacy Policy

Last updated: June 10, 2026

Who We Are

Home Energy Elite ("we," "us," or "our") operates homeenergyelite.com. We provide solar installation, HVAC, insulation, energy audits, and related home energy services.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, home address, and energy usage details when you request a quote, contact us, or submit a form on our site.

We also automatically collect standard web data such as IP address, browser type, pages visited, and time spent on site through cookies and similar technologies.

How We Use Your Information

We use your information to:

Respond to your quote requests and service inquiries

Schedule appointments and deliver services

Send you updates, promotions, and energy-saving tips (you may opt out at any time)

Improve our website and services

Comply with legal obligations

Text Messaging (SMS) Terms

By providing your phone number and consenting to receive text messages, you agree to receive recurring marketing and informational text messages from Home Energy Elite and, where you have consented, our marketing partners, at the number provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP at any time to cancel, or HELP for help. Carriers are not liable for delayed or undelivered messages.

Who We Share It With

Service Providers. We share information with trusted service providers who assist in operating our business (such as scheduling software, CRM tools, and communications platforms), only as necessary to provide our services.

Marketing Partners. When you request a quote or submit your information through one of our forms or advertisements, we may share or sell your information — including your name, contact information, address, and energy-related responses — to one or more solar and home-improvement partners so they can contact you about their products and services. A current list of our marketing partners is available on our Marketing Partners page at homeenergyelite.com/partners. Our partners' use of your information is governed by their own privacy policies.

Legal Requirements. We may disclose information when required by law, subpoena, or to protect our rights and the safety of others.

Your Choices

You may opt out of marketing emails at any time by clicking "unsubscribe" in any email we send. To request deletion of your data, contact us at the information below.

Cookies

Our site uses cookies to improve your experience. You can disable cookies in your browser settings, though some site features may not function properly.

Data Security

We use industry-standard measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect their information.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Opt Out of Sale or Sharing. We may sell or share your personal information with marketing partners as described in this policy. You have the right to opt out at any time. To exercise this right, email us at [email protected] with the subject line "Do Not Sell or Share My Personal Information," or call (833) 435-4832. We will process your request within 15 business days. Once you opt out, we will not sell or share your personal information unless you later provide authorization.

Right to Know. You may request that we disclose what personal information we have collected about you, the categories of sources it came from, the business purpose for collecting it, and the categories of third parties we share it with.

Right to Delete. You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.

Right to Opt Out of Sale. We do not sell your personal information. If this practice ever changes, we will update this policy and provide an opt-out mechanism.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of service because you exercised your rights.

How to Submit a Request. To exercise any of the above rights, contact us at:

[email protected] (833) 435-4832

We will verify your identity before processing your request and respond within 45 days as required by law. You may designate an authorized agent to submit a request on your behalf.

Shine the Light. California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes. We do not share your information with third parties for their own direct marketing use.

Changes to This Policy

We may update this policy periodically. The date at the top reflects the most recent revision.

Contact Us

Home Energy Elite - [email protected] or call (833) 435-4832 or visit homeenergyelite.com